KB손해보험, 스마트폰 보험가입 시스템 오픈
간편한 방식으로 보험계약 체결이 가능한 시스템
아래는 위 기사를 구글번역기로 번역한 영문기사 입니다
KB Insurance, Smartphone insurance subscription system open
A system that enables insurance contracts to be concluded in a simple way
[Introduction of the case / Reporter Park Yeon-pa] = KB Insurance (CEO Jong-hee Yang) has opened a'smart phone insurance subscription system' that enables one-stop insurance consultation and contract signing at any place desired by customers 24 hours/365 days 16 Sun said.
The'Smart Phone Insurance Subscription System', which was opened this time, is a system that minimizes the face-to-face between customers and designers and allows insurance contracts to be concluded in a simple manner as the non-face-to-face environment is emphasized due to Corona 19.
In the past, a designer had to face a customer and then return to the office to fill out documents and meet the customer again for a subscription design that fits the customer's situation and needs. In addition, if there is an additional request from the customer, the above procedure has to be repeated. However, through the'smart phone insurance subscription system', it is possible to immediately reflect the customer's situation and request through the smartphone at the site face-to-face with the customer, and handle the design of the guarantee, input the obligation to notify before contract, request for acceptance review, and sign the contract in one-stop. It became possible.
Through this, it is expected that insurance subscription is possible at any time outside of business hours and holidays, as well as significantly reducing the time required for insurance subscription and the number of face-to-faces, thereby minimizing the customer's coverage gap.
In addition, the terms and conditions and insurance policies delivered at the time of signing a contract can also be issued through a smartphone, increasing the convenience of delivery and storage, while contributing to paperlessness for environmental protection, in line with the ESG management policy of KB Financial Group. Is expected.
KB Insurance claims that the'smart phone insurance subscription system' is a result of reflecting the customer-oriented management policy of KB Insurance's customer-oriented management policy of'The end of the day is in front of the customer's office', which emphasizes the mobility of the business site. He announced that he would make continuous efforts to establish itself.
<저작권자 ⓒ 사건의내막 무단전재 및 재배포 금지>